PRIVACY POLICY

Welcome to this Privacy Policy. We are committed to protecting users' personal information and ensuring that all information collection and use processes are transparent, secure, and reasonable. Please read the following carefully to understand how we handle your information.

1. Information Collection

We may collect the following information when you use this website or related services:

Basic account information (such as name, contact information, etc.)

Information required for order placement and transactions

Customer service communication records

System data generated to improve service experience

All information is used solely for providing, optimizing, and maintaining our services.

2. Information Use

We will use the collected information for:

Processing orders and after-sales service

Providing customer support

Optimizing website experience and service processes

Sending important notifications related to orders

We will not use user information for unauthorized purposes.

3. Information Sharing

We may share necessary information in the following situations:

Payment and logistics service providers (only information required for order processing)

Where required by laws and regulations

Third-party services required for website operation (such as system technical support)

We will not sell user information to any third party.

4. Information Retention Period

Order-related information is typically retained for at least 3 years for after-sales processing and legal compliance requirements.

Customer service communication records are retained for at least 12 months for future inquiries and service improvements.

If you request account or data deletion, we will process it within 7–15 business days (except where legal requirements dictate retention).

5. Information Security

We take reasonable technical and management measures to ensure your information remains secure during transmission, storage, and use, preventing unauthorized access, modification, or disclosure.

6. Use of Cookies

We may use cookies to:

Improve website performance

Provide a smoother shopping experience

Remember your preferences

You can manage or disable cookies in your browser, but this may affect the use of some functions.

7. Rights of Minors

We do not proactively collect personal information from minors. If any inadvertent collection is discovered, it will be deleted as soon as possible after confirmation.

8. User Rights

You have the right to:

Obtain a copy of your data

Request modifications or updates to your information

Request the deletion of data that is no longer needed

Withdraw partial authorization

9. Policy Updates

We may update this policy based on actual needs. We will issue advance notice of any significant changes. Your continued use of the website constitutes acceptance of the updated content.

10. Contact Us

If you have any questions about the privacy policy or how your personal information is used, please contact us through the following methods:
Email: maria@beturet.icu

Phone: (339) 365-2108