SHIPPING POLICY
This shipping policy aims to help you clearly understand the order processing and delivery process. Please read the following instructions carefully before purchasing.
1. Order Processing Time
All orders will be processed and packaged within 1–2 business days.
During peak periods, this may extend to 3 business days; we will strive to maintain efficiency.
2. Domestic Shipping (Within the United States)
Standard Shipping Time: 4–7 business days
Express Shipping Time: 2–4 business days
Shipping time does not include order processing time; the final time is subject to the shipping carrier.
3. International Shipping
We offer international shipping services.
International Standard Shipping Time: 7–15 business days
Customs clearance speeds in different countries and regions may affect the overall time, potentially resulting in an additional 3–7 business days of delay.
4. Tracking
A tracking number will be provided after your order is shipped.
Logistics information is usually updated within 24–48 hours. In case of delays, please refer to the carrier's information.
5. Delivery Delays
Delays may occur due to, but are not limited to:
Weather, holidays, traffic, natural disasters
Customs clearance
Carrier system delays
We will assist in the inquiry if delays occur, but we are not liable for delays caused by third parties.
6. Address Issues
If the delivery is returned due to an incorrect address or incomplete information, additional shipping fees may apply before reshipment.
Please carefully confirm your shipping information before submitting your order.
7. Loss or Damage
If your goods are lost, damaged, or otherwise damaged during transit, please contact us within 48 hours of receiving your package. We will assist in filing a complaint or seeking a solution with the carrier.
8. Contact Us
If you have any questions about our shipping policy, please contact us via:
Email: maria@beturet.icu
Telephone: (339) 365-2108